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Decoding Latin America’s Social Media Habits: A Guide to Navigating Customer Loyalty in 2025

Learn how consumers’ loyalty to certain platforms and willingness to diversify their use are creating new opportunities for marketers.

As brands gear up for 2025, Latin America’s social media landscape is undergoing significant transformations, driven by what Latam Intersect PR identifies as “Platform Magnetism & Pluralism.” According to LIPR’s latest report, ‘2025: The Future of Social Media Consumption in Latin America’, this trend highlights how diverse demographics across the region gravitate toward specific platforms for unique purposes, offering brands a multitude of opportunities to connect with consumers more effectively.

The report, based on a 2024 survey of 1,800 respondents from Argentina, Brazil, Chile, Colombia, Mexico, and Peru, unveils actionable insights into Latin Americans’ platform preferences, usage patterns, and evolving consumer behaviors.

Understanding Platform Magnetism & Pluralism

Platform Magnetism & Pluralism describes a dual trend:

  1. Magnetism: The loyalty consumers exhibit toward specific platforms based on their familiarity and personal value.
  2. Pluralism: The willingness to diversify platform usage based on distinct needs, such as entertainment, research, or shopping.

This trend underscores the importance of tailored marketing strategies to address the complexities of Latin America’s diverse consumer base.

Key Statistics:
  • Instagram Dominance: The most popular platform among users aged 16-37, particularly in Argentina, Brazil, and Chile.
  • Facebook’s Resilience: Remains a favorite for older users (38+) and continues to dominate in Colombia, Mexico, and Peru.
  • TikTok’s Rapid Growth: Capturing 26.4% of users aged 16–24, indicating its increasing influence among younger demographics.
  • YouTube’s Consistency: A cross-generational favorite, preferred by 16% of respondents regardless of age.
  • Pinterest’s Niche Role: Used by 16.9% for in-depth product research, making it valuable for e-commerce discovery.
Social Media Trends for 2025: Optimize your upcoming marketing strategy 
1. Personalized Platform Strategies
  • Why It Matters: One-size-fits-all strategies no longer resonate. Consumers expect tailored content that aligns with the strengths of each platform.
  • Actionable Insight: Focus on Instagram Shopping for visual product promotions, while leveraging Facebook’s community groups for brand loyalty in older demographics.
2. E-commerce Growth & Social Media’s Role
  • Trend: Platforms like Instagram, TikTok, and Pinterest increasingly integrate shopping features.
  • Actionable Insight: Prioritize TikTok marketing for younger audiences, emphasizing short-form video content that drives purchasing intent.
3. Cross-Generational Engagement
  • Trend: Platforms such as YouTube and Pinterest appeal across age groups, offering consistent engagement opportunities.
  • Actionable Insight: Develop versatile campaigns that cater to online purchasing behavior through video tutorials or inspirational boards.
Tailor Content to Platform Strengths
  • Why It Matters: Recycling content across platforms dilutes engagement. Each platform serves a unique purpose.
  • How to Do It:
    • Use TikTok for trending challenges and UGC.
    • Showcase high-quality visuals on Instagram Shopping.
    • Share long-form educational content on YouTube.
Leverage Consumer Insights
  • Invest in tools to analyze social media usage stats and preferences for each region.
  • Focus on Latin America e-commerce trends to guide social media strategies.
Country-Specific Social Media Preferences
Argentina, Brazil, and Chile
  • Platform of Choice: Instagram dominates, particularly among younger users.
  • Strategic Tip: Invest in Instagram Stories and Reels to maximize engagement.
Colombia, Mexico, and Peru
  • Platform of Choice: Facebook remains king, especially for community-driven interactions.
  • Strategic Tip: Utilize Facebook for regional campaigns that highlight local culture and community involvement.

TikTok’s rising dominance among younger users, Instagram’s continued popularity, and Facebook’s resilience among older demographics are reshaping strategies.

Younger users favor TikTok and Instagram, while older generations stick with Facebook.

 Instagram in Argentina, Brazil, and Chile; Facebook in Colombia, Mexico, and Peru.

Strong local community connections and ease of use maintain its relevance.

Focus on the platform’s unique audience and adapt campaigns to cultural nuances.

No. Tailoring content increases engagement and brand loyalty.

Pinterest is a key tool for visual product discovery and research.

Absolutely. Its consistent appeal across demographics makes it indispensable for video campaigns.

Latin America’s diverse social media landscape requires brands to embrace both platform magnetism and pluralism. By tailoring strategies, leveraging insights, and staying attuned to trends, companies can effectively engage consumers and drive growth in a region that values authenticity and innovation.

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Learn how consumers’ loyalty to certain platforms and willingness to diversify their use are creating new opportunities for marketers.

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